We take a proactive approach to user privacy and aim to ensure that steps are taken to protect the privacy of users to our sites. We believe that the websites comply to all UK national laws and requirements for user privacy.
Cookies are small files that track, save and store information about your interactions with websites. This allows these websites to provide a tailored user experience. If you wish to deny the use and saving of cookies, you should block cookies within your web browser’s security settings.
If you make a purchase or donation through our online Folk Shop or Box Office, a session cookie will be used to remember your login details and what you’ve put in the shopping basket.
Third Party cookies may also be set through our website by other companies, to enable them to serve up adverts on other sites that are relevant to your interests.
If you contact us, you do so at your own discretion. Your personal information is kept private and stored securely until a time it is no longer required, as detailed in the Data Protection Act 1998 and General Data Protection Regulations 2018.
If you purchase ticket(s) for an event promoted by a third party at our venue, our Terms and Conditions of purchase state that we may share your details with this third party. These details are to be used by the third party for communications only directly concerning the event. Your details will not be passed on to anyone else.
You have the option to subscribe to receive email updates from us, on a variety of topics, through our secure online signup form. In accordance with General Data Protection Regulations 2018, we shall not contact you unless we have your explicit consent to do so, or where we believe that contacting you is clearly in our mutual Legitimate Interest. We shall never pass your details on to anyone else without your explicit consent.
Our email marketing campaigns may contain tracking facilities. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include: opening of emails, forwarding of emails, following links within the email, times, dates and frequency of activity, etc. This information is used to refine future email campaigns, and supply you with relevant content based on your activity.
In compliance with the Privacy and Electronic Communications Regulations 2003 and General Data Protection Regulations 2018, you will be given the opportunity to unsubscribe at any time, via a link in the footer of each email.
Although we aim to include only high-quality, safe and relevant external links, you are advised adopt a policy of caution before visiting any external web links.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. If you external links you do so at your own risk, and we cannot be held liable for any damages caused.
Communication, engagement and actions taken through external social media platforms are subject to each platform’s terms and conditions, as well as its privacy policies.
We advise that you use social media platforms wisely in regard to your own privacy and personal details. We will never ask for your personal or sensitive information through social media platforms. We encourage users wishing to discuss sensitive details to contact us through primary communication channels such as by telephone or email.
We use social media to broadcast messages and updates about events and news. On occasion we may reply to comments or questions you make to us on social media platforms. You may also see adverts from us on social media that are tailored to your interests.